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GoGorooms.com is an Online Hotel Reservation Portal to enable the Itineraries, Travelers, Visitors to book their accommodation hassle-free and very easily with our novel Hotel Portal in Apartments, Resorts, Budget Hotels, Luxury Hotels to Star Hotels (rated one to five stars) around the globe, either on their business or leisure travels.
 

Frequently Asked Questions

Q: Can I book hotels?

At Gogorooms.com you can book all types of accommodation in Hotels, serviced Apartments, Resorts, and Motels.

Q: What is the mode of payment for booking accommodation online?

You can book accommodation online on Gogorooms.com by using Visa, Master Card, Bank card, American Express or Diners Club cards.

Q: Is it necessary to have the credit card at the time of check-in?

The property will ask you for a credit card, at the time of check-in for incidental expenses (e.g. room service, mini bar, telephone calls) and photo ID may also be needed. The credit card need not have to be the same which used at the time of room booking, but we suggest traveling with one.

Q: Can I change the room type and/or the number of people in my booking?

You cannot change the room type or number of people in the existing booking (If number of people exceeds the max. stay of booked room type). You can however change your travel dates or the number of rooms you need subject to availability and the property’s cancellation policy. If you wish to change the number of people (If number of people exceeds the max. stay of booked room type) or the room type in your booking, you will need to cancel the original booking and make a new one. Your cancelled booking will then be subject to the cancellation fees the booked property may charge.

Q: What will be the charges for cancellation of a booking?

The cancellation charges differ from hotel to hotel depending on their own policies. Each Hotel has their own policies with their own charges for cancellations. Please refer to the cancellation policy of the respective hotel.

Q: What happens if I need a refund?

The refund due, if any, will be credited directly to the credit/debit card which was used at the time of booking.

Q: Can I change the dates of my booking?

The same policy for cancellations is used to determine restrictions and penalties around changing the dates of your booking. Therefore, it's important to check the policy before you book, especially if you think there's a chance you may need to change your booking. You'll find the policy written in red under the room types listing for each room. Remember that the place you've booked can change their rates at any time, so the new dates you want to stay may now be more or less expensive than the dates you originally booked.

Q: What does the Star rating mean?

Basically, the STARS ONE to FIVE, generally mean according to their standards and facilities provided there in, as under: Four Star : Very well appointed accommodation reflecting stylish décor throughout and a high standard of facilities, furnishings and guest services. Three Star : Well appointed and comfortable accommodation with a good range of facilities and furnishings. Two Star : Basic accommodation with clean and reasonably well maintained range of facilities. One Star : Very simple and clean, no-frills style accommodation with limited room facilities and often a shared bathroom.

Q: How can I make a reservation at “Gogorooms.com”?

Our reservation process is very simple. Enter your destination and follow our menu guide. You will definitely find a hotel that meets your expectations and your budget.

Q: How can I book several rooms?

While filling the search field, you simply enter the number of rooms required.

Q: Are the rates shown are per person, or per room?

The rates shown are per night. Please note, that the total may not include taxes, fees, energy surcharges, and costs for additional guests or special options. You will find a detailed list of all items in the price details and this will be displayed when the item is selected.

Q: Will I receive a reservation confirmation?

Once you have successfully entered your data in our website, you will certainly receive a confirmation on your screen and also an E-mail will be sent to the address entered. And if you are not registered user then user registration automatically created with your booking details. We will send password to your mail id and mail id considered as a login id. Using these credentials you can login than you can view your bookings and update your information.

Q: Up to when I can make my reservation?

You can make reservation up to the check-in day, subject to room availability.

Q: Do I need a credit card to make a hotel room reservation?

Yes, all hotels require a valid credit card to confirm a reservation. Your credit card will not be charged until you arrive at the hotel, unless the hotel requires payment in advance or a deposit. Prepayment, deposit and cancellation policies will be displayed during the online reservation process.

Q: How can I make a reservation of a Hotel Room without a Credit Card?

No. Reservations can only be confirmed with a valid credit card.

Q: Even after I paid for my room reservation, why does the hotel require the details of my credit card again?

Some hotels require your credit card details at the time of check-in in order to guarantee other possible expenses, if any, like usage charges of Telephone, Mini Bar, etc.

Q: Am I required to show any papers at the time of my check-in at the hotel?

At the time of check-in we suggest you to have the following documents: - Photo ID such as driver's license, passport etc., for your identity. - A valid credit card - Confirmation print-out or reservation number.

Q: Are taxes and fees included at the total?

This varies from State to State and will be displayed during the Gogorooms process.

Q: How can I cancel or modify my reservation?

For modification or cancellation of your reservation, simply enter your reservation and reference number at Gogorooms.com on our website. If you have forgotten your reservation reference number, or have any questions, please contact us at Contact Form. Always mention your reservation number.

Q: Are taxes and fees included at the total?

This varies from State to State and will be displayed during the Gogorooms process.

Q: How much will be the cancellation charges?

The cancellation charges will vary from hotel to hotel. Please go through the hotel's cancellation/reservation policy during the reservation process and also refer to your reservation confirmation.

Q: How can I change my reservation dates?

Change in reservation dates is not supported currently. You must cancel the original reservation and rebook for the new dates. Cancellation fees may apply, as the first reservation is considered 'cancelled.'

Q: How much will be the cancellation charges?

The cancellation charges will vary from hotel to hotel. Please go through the hotel's cancellation/reservation policy during the reservation process and also refer to your reservation confirmation.

Q: How can I change my reservation dates?

Change in reservation dates is not supported currently. You must cancel the original reservation and rebook for the new dates. Cancellation fees may apply, as the first reservation is considered 'cancelled.'

Q: How can I know if my reservation is cancelled?

In the event of the cancellation of your reservation, you will receive an email confirming your cancellation. If you do not receive the cancellation email, please contact us at Contact Form.

Q: Is breakfast included in the hotel accommodation?

Change in reservation dates is not supported currently. You must cancel the original reservation and rebook for the new dates. Cancellation fees may apply, as the first reservation is considered 'cancelled.'It is depend upon the Hotel and rate booked. This information will be displayed during the reservation process.

Q: What are the items included in the price?

Next to the room type, a list of what are included in the room rate is furnished. All extra facilities arranged on request that are not included in this list, have to be paid at the hotel at the time of check-out.

Q: Is there any minimum age limit for reservation of hotels?

Yes. There are some hotels, foreign and domestic, which may have minimum age restrictions for reservation of room. Please check the Hotel’s policy.

Q: How can I reach to the hotel booked online?

All hotels on ‘Gogorooms.Com’ have an address of the hotel containing information relating to its location, landmarks and images of the Hotel. It is for you to make necessary arrangements on your own to reach the hotel and for local travel.

Q: How can I notify the hotel that I will be arriving after the check-in time?

If you know in advance that you will be arriving late, please make a note of this in the 'Special requests' section of the reservation form and contact the hotel by Telephone. Its number will be provided on the reservation confirmation.

Q: In case if am not satisfied with the hotel or my room, whom to contact?

For all questions related to hotel or your room when you check in, it is important for you to speak to the front desk manager or supervisor during your stay. Most hotels will do their best to sort out such issues.

Q: What is my reference number and why do I need it?

Your reference number is a booking number randomly generated during your booking process. Using your reference number for further modifications.

Q: Why am I having trouble signing in?

This might be due to an incorrect user id or password, incorrect email address or technical problem. If you face the problem, please contact us at Contact Form.

Q: How can I contact Customer Services?

To contact customer service, see contact details on your reservation confirmation or please use our Contact Form.

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Low Price Guaranteed!

When you book with us, we want you to get exactly what you want--at the best rate possible. That's the motive of Gogorooms.com Best Price Guarantee. Below are some of the questions most commonly asked questions we are asked and the answers there to. If your question is not listed below, please contact our “Customer Care Center”.